Terms of Service
These terms explain how Nodd works, what you can expect from us, and what we expect from you. Please read them before you use Nodd.
The agreement
These terms are an agreement between you and EBG Media, an East Bridge Global company ("we", "us"), which runs Nodd at nodd.ebgofficial.com. By creating a studio or using Nodd you agree to these terms and to our Privacy Policy. If you use Nodd for a business, you confirm you're allowed to accept these terms on its behalf, and "you" includes that business.
What Nodd is
Nodd is a done-for-you marketing crew. You tell us what you need in your studio, in your own words, with photos, links or voice notes. Real people on our crew make it: reels and short videos, social posts, blogs, launch videos, ads and lead lists, depending on your plan. Each piece arrives in your studio as a "take" for you to review: you can nod (approve), send notes, or pass. The studio also includes the Nodd assistant for questions and ideas, a calendar of what goes live, a library of finished work, and a brand profile your crew uses on every piece.
Your account
- You need a studio account to use Nodd. Give us accurate information and keep it up to date.
- Keep your sign-in secure. You're responsible for what happens in your studio, so tell us straight away if you think someone else has access.
- You must be at least 18 and able to enter into a contract to use Nodd.
Your free week
New businesses get their first week free. Your crew makes a week of content for you, and you can keep it, post it or scrap it. You don't need to pay or give card details for the free week. One free week per business. We may change or end the free week offer for new sign-ups at any time; that won't affect a free week that has already started.
Plans and billing
- After the free week you can choose a monthly plan. What each plan includes and its price are shown on our pricing section or agreed with you in writing.
- Plans are billed monthly in advance. Prices don't include taxes unless we say so, and you're responsible for any taxes that apply.
- Unused allowances (for example reels or remakes) don't roll over to the next month unless we agree otherwise.
- You can cancel at any time. Cancelling stops the next renewal; your plan continues until the end of the period you've paid for. Fees already paid aren't refundable, except where the law requires or we agree otherwise.
- If we change a plan's price, we'll tell you at least 30 days before it applies to you, and you can cancel before then.
How we work together
- We make each piece from your request, your brand profile and your notes. The clearer the request, the better the first take.
- Delivery times we show (for example "Take 1 lands within 48 hours") are targets we work to, not guarantees. Busy periods, missing information or large requests can take longer, and your crew will tell you in your studio.
- Your notes on a take lead to a remake or are folded into the next piece, within the remakes your plan includes. Changes that amount to a new brief count as a new request.
- Approving (nodding) a take means you're happy for it to be finished, scheduled and posted as agreed. Please check facts, prices, offers and legal lines before you nod: you're responsible for the claims your marketing makes.
Your content
You keep ownership of everything you send us: your logos, photos, videos, text, voice notes and brand details ("your content"). You give us a non-exclusive, worldwide licence to use, copy, edit and adapt your content only to provide Nodd to you, including making, delivering and posting your work. You confirm that you have the rights to everything you send us, and that using it as you ask won't break anyone else's rights or the law.
What we make for you
- Once a piece is delivered and, for paid plans, paid for, you own the finished deliverable and can use it for any lawful purpose, including in paid ads.
- We keep ownership of our own tools, templates, methods and know-how, and of drafts and takes you passed on. Some pieces may include stock footage, music, fonts or other material licensed from third parties; your use of those parts follows the licence terms we tell you about.
- We only show your work, name or logo publicly (for example as an example on our website) with your permission.
Acceptable use
Don't use Nodd to request or publish content that is illegal, misleading, hateful, harassing, sexually explicit, or that infringes someone else's rights; to send spam; or to break the rules of the platforms you post to. Don't try to access other people's studios, interfere with or overload our systems, probe them for weaknesses, or copy our service. We may decline a request that breaks these rules.
Automated features
The Nodd assistant in your studio and some behind-the-scenes features (such as turning voice notes into text) use automated processing. The assistant can help with ideas, captions and questions, and it may look things up on the web, but its answers can be wrong or out of date. Treat them as suggestions and check anything important. People on our crew make and review every piece of content we deliver.
Other platforms
When we post or prepare content for Instagram, TikTok, Facebook, LinkedIn, YouTube, Google or other platforms, their own terms apply. We don't control those platforms and aren't responsible for their decisions, such as reach, ranking, removals or account restrictions.
Disclaimers
We make every piece with care, but marketing results depend on many things outside our control. We don't promise any particular number of views, followers, leads, sales, search rankings or mentions by AI assistants. Apart from what these terms say, Nodd is provided "as is" and "as available", to the extent the law allows.
Liability
To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits, revenue, data or goodwill. Our total liability to you for any claim relating to Nodd is limited to the fees you paid us in the three months before the claim arose. Nothing in these terms limits liability that can't be limited by law, such as for fraud. You're responsible for, and will cover our reasonable costs arising from, claims caused by your content or by your breach of these terms.
Ending the service
You can stop using Nodd and close your account at any time by contacting us. We may suspend or close an account that breaks these terms, doesn't pay, or puts our crew, other users or our systems at risk; where reasonable we'll warn you first. When an account closes, we'll delete your data as described in our Privacy Policy. Download anything you want to keep from your library before then. Sections that by their nature should continue (such as ownership, liability and governing law) survive.
Changes to these terms
We may update these terms as Nodd changes. We'll change the date at the top and, for significant changes, tell you by email or in your studio before they take effect. If you keep using Nodd after that, the updated terms apply; if you don't agree, you can cancel.
Governing law
These terms are governed by the laws of the country where EBG Media is established, and disputes will be handled by its courts, unless the law where you live gives you the right to bring a claim in your local courts or under your local law. We'd always rather sort things out directly first, so please contact us.
Contact
Questions about these terms: crew@ebgofficial.com. EBG Media, an East Bridge Global company. ebgofficial.com